Privacy Policy

LD POWER MARINE

At LD POWER MARINE, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, purchasing marine engines, requesting quotations, contacting us, or using our services.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About LD POWER MARINE

LD POWER MARINE operates an online marine engine business providing new and/or used marine engines, including outboard and inboard engines, related marine products, quotations, sales and delivery services.

Company Details

• Business Name: LD POWER MARINE
• Website: https://ldpowermarine.com/
• Email: contact@idpowermarine.com
• Phone: 04 8998 6953
• Business Address: 40 Leighton Pl, Hornsby NSW 2077, Australia

For privacy-related enquiries, please contact us using the details above.

2. Information We Collect

We may collect personal and transaction information when you interact with our website or contact us.

This information may include:

• Full name
• Business or company name
• Billing address
• Delivery address
• Email address
• Telephone or mobile number
• Account login information
• Product and order information
• Payment and transaction information
• Quotations and enquiry details
• Customer support communications
• Information submitted through contact, quotation or registration forms

We may also automatically collect technical information when you visit our website, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Website activity
• Referring website
• Approximate location derived from technical information
• Date and time of visits
• Cookies and similar technologies

We only collect information reasonably necessary to operate our business, provide services, process orders, respond to enquiries, improve our website and meet applicable legal requirements.

3. How We Collect Information

We may collect information when you:

• Create an account.
• Place an order.
• Request a quotation.
• Submit a contact form.
• Subscribe to marketing communications.
• Contact us by email or telephone.
• Make a payment.
• Request delivery or shipping information.
• Leave a product review.
• Browse or use our website.
• Interact with our advertisements or marketing campaigns.

We may also receive information from service providers involved in website hosting, payment processing, shipping, analytics, advertising, fraud prevention and customer communications.

4. How We Use Your Information

LD POWER MARINE may use your personal information for the following purposes:

• Processing and fulfilling orders.
• Preparing quotations and invoices.
• Processing payments.
• Arranging deliveries and shipping.
• Communicating with customers.
• Responding to enquiries.
• Providing customer support.
• Managing customer accounts.
• Confirming transactions.
• Providing product and service information.
• Improving our website and services.
• Preventing fraud and unauthorised transactions.
• Maintaining website security.
• Analysing website performance.
• Sending promotional communications where permitted.
• Complying with legal and regulatory obligations.
• Resolving disputes.
• Protecting our legal rights and business interests.

We do not use personal information for unrelated purposes unless permitted or required by applicable law or with your consent where consent is required.

5. Payments

When purchasing products or services from LD POWER MARINE, payments may be processed through third-party payment providers.

Depending on the payment method selected, your payment details may be provided directly to the relevant payment provider.

We generally do not store complete credit or debit card numbers on our website.

Payment providers process payment information in accordance with their own privacy policies and terms.

We recommend reviewing the privacy policy of your selected payment provider before completing a transaction.

6. WooCommerce and Website Services

Our website may use WordPress, WooCommerce, hosting providers, plugins, security services, analytics services, payment gateways, email services and other third-party technologies.

These services may process information necessary to operate our website and provide our services.

For example, WooCommerce may process information relating to customer accounts, orders, billing, shipping and purchased products.

Third-party services may have their own privacy policies governing how they process personal information.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small data files stored on your device that help websites recognise returning visitors and remember certain information.

We may use cookies to:

• Keep products in your shopping cart.
• Maintain your login session.
• Remember website preferences.
• Process orders.
• Improve website functionality.
• Understand how visitors use our website.
• Measure website performance.
• Provide relevant advertising where applicable.
• Help prevent fraud and improve security.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart, account, checkout and other website functionality.

8. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include pages visited, traffic sources, device information, approximate geographic information and website interactions.

This information helps LD POWER MARINE improve website performance, user experience, marketing and product offerings.

Where third-party analytics services are used, information may be processed according to their respective privacy policies.

9. Marketing Communications

If you subscribe to our mailing list or provide permission to receive marketing communications, we may send information about:

• Marine engines.
• New products.
• Used engine availability.
• Special offers.
• Promotions.
• Product updates.
• Company announcements.

You may unsubscribe from marketing emails at any time using the unsubscribe option included in the communication or by contacting us directly.

We will respect valid requests to stop marketing communications, subject to applicable legal requirements.

10. Disclosure of Personal Information

LD POWER MARINE may disclose personal information to trusted third parties where reasonably necessary to operate our business.

These parties may include:

• Payment processors.
• Banks and financial institutions.
• Shipping and freight companies.
• Delivery providers.
• Website hosting providers.
• IT and technical service providers.
• Website security providers.
• Email and communication providers.
• Accounting and professional advisers.
• Marketing and analytics providers.
• Fraud-prevention providers.
• Government agencies or regulators where required by law.

We only provide information reasonably necessary for the relevant service or purpose.

We do not sell your personal information to third parties.

11. International Disclosure

Some service providers used by LD POWER MARINE may operate outside the country in which you reside or store information in other countries.

As a result, personal information may be transferred, stored or processed internationally.

Where reasonably practicable, we take steps to ensure appropriate privacy and security safeguards are applied to information handled by our service providers.

12. Data Security

We take reasonable steps to protect personal information against:

• Unauthorised access.
• Unauthorised disclosure.
• Misuse.
• Loss.
• Destruction.
• Unauthorised modification.

Security measures may include website security systems, access controls, password protection, encryption where appropriate, secure hosting, payment security measures and monitoring for suspicious activity.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include providing services, maintaining business records, resolving disputes, enforcing agreements and complying with legal, tax, accounting and regulatory obligations.

When information is no longer required, we may securely delete, destroy, anonymise or de-identify it where appropriate.

14. Access to Your Personal Information

You may request access to personal information LD POWER MARINE holds about you.

You may also request corrections to information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details provided in the Contact Us section.

We may need to verify your identity before providing access to or changing personal information.

In certain circumstances, access may be restricted where permitted or required by law.

15. Correction of Personal Information

If you believe information we hold about you is inaccurate or incomplete, please contact us.

We will take reasonable steps to correct information where appropriate.

If we are unable to make a requested correction, we will explain the reason where required by applicable law.

16. Children’s Privacy

Our website and services are not specifically directed towards children.

We do not knowingly collect personal information from children where such collection would be unlawful.

If you believe a child has provided personal information without appropriate consent, please contact us so we can investigate and take appropriate action.

17. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, manufacturers, shipping companies, social media platforms and other external websites.

Once you leave our website, this Privacy Policy may no longer apply.

LD POWER MARINE is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

18. Social Media

LD POWER MARINE may operate or use social media pages and platforms to communicate with customers and promote our products.

If you interact with us through a social media platform, that platform may collect and process your information according to its own privacy policy and terms.

19. Fraud and Security

We may collect and use information to detect, investigate and prevent:

• Fraudulent transactions.
• Payment abuse.
• Account misuse.
• Unauthorised access.
• Website attacks.
• Spam.
• Other unlawful or suspicious activities.

We may provide relevant information to payment providers, security providers, law enforcement agencies, regulators or other appropriate parties where reasonably necessary or legally required.

20. Applicable Privacy Laws

LD POWER MARINE aims to handle personal information in accordance with applicable privacy and data protection laws.

Where applicable, this includes the Australian Privacy Act 1988 and the Australian Privacy Principles.

Your privacy rights and the obligations applicable to our business may depend on the laws governing the relevant transaction and our business operations.

21. Privacy Complaints

If you believe LD POWER MARINE has mishandled your personal information, you may contact us with details of your complaint.

We will review your complaint and take reasonable steps to investigate and respond.

Where applicable, you may also have the right to contact the relevant privacy or data protection authority in your jurisdiction.

22. Changes to This Privacy Policy

LD POWER MARINE may update this Privacy Policy from time to time to reflect changes to our business, website, technology, services or legal obligations.

When changes are made, we may update the Last Updated date at the top of this page.

We encourage customers and website visitors to review this Privacy Policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, or want to submit a privacy complaint, please contact us:

LD POWER MARINE

• Business Name: LD POWER MARINE
• Website: https://ldpowermarine.com/
• Email: contact@idpowermarine.com
• Phone: 04 8998 6953
• Business Address: 40 Leighton Pl, Hornsby NSW 2077, Australia

We will endeavour to respond to privacy enquiries within a reasonable period.

© 2026 LD POWER MARINE. All Rights Reserved.